Please read the terms and conditions of export sales.
We will only do business with you if you agree to all of them.
Please contact us if you have any questions about the condition of the product.

[Product prices and shipping charges]
●We will provide you with an estimated price including shipping costs in advance.
●Product price: Export price shown on the product page.
●Other cost : In addition to the commodity price, shipping and insurance fees are required.
●Total amount : Product price + Shipping fee + Insurance fee
●Payment Method : Bank transfer
●Payment period : To be specified by us
●Shipping company : UPS, FedEX or DHL.

[About payment]
●We only accept bank transfer.
●We do not accept credit cards or PayPal.
●Please make sure to transfer the money in Japanese yen.
●Please send us a screenshot or document that can prove that you sent the money.
●If you send us a screenshot, we will hold the item until we receive your payment.
●If you do not send us screenshots, we will cancel your order after the deadline.

[Our bank account]
Our bank account number will be provided when the transaction proceeds.

[Our company information]
Company name : RENZU CO.,LTD.
Address: Nakano Broadway, 5-52-15 Nakano, Nakano-ku, Tokyo 1640001
Phone number: +81-3-5942-8267

[About taxes on imports]
●Depending on the country or region, a tax of 10-20% will be charged at the time of importation.
●Please check with your country's customs or shipping company for the amount of customs duty and payment method.
●The final amount of tax will be determined by local customs.
●You will receive the goods after paying the tax.

[About shipping]
●We will deliver the product to the shipping company within the next day or three days after confirming payment.
●Excluding shipping company holidays.
●Estimated delivery time is 5 to 20 days, but it may take longer depending on the country, region, or customs clearance procedures.
●The invoice will state the correct price of the goods and that the goods were sold.
●False statements such as undervalue and gifts will not be made.
●Some countries and regions are not allowed to deliver due to safety and compensation amount issues.
●We ship packages with a required signature upon delivery, but in some countries or regions, packages may be delivered without a signature.

[About Warranty]
Manufacturer's Warranty
If the product is within the warranty period, the manufacturer's warranty of each country applies.
However, some countries may not apply, so please check with an authorized dealer in your country or region.
[Our Warranty]
The warranty provided by our company does not apply to export sales.

[Returns and Exchanges]
We do not accept any returns or exchanges.
Please contact us in advance if you have any questions.
Please be assured that we carefully inspect our products before shipping.

[Items prohibited for international export]
We do not export straps made of crocodiles, snakes, lizards, or other protected animals that are in violation of the CITES, so only the straps will be removed for export. Watches with gold, platinum, diamonds, or other precious stones may not be exported.